Arches Health Plan
The Way Health Care Gets Better

Arches Health Plan Executive Team

Chief Executive Officer: Linn Baker

Chief Executive Officer: Linn Baker
Linn Baker
Chief Executive Officer

Linn Baker brings unmatched health care experience and knowledge to his role as Arches CEO. For 31 years, he was executive director of the State of Utah’s Public Employees Health Program, where he was instrumental in developing the state’s self-administered Health, Dental, Life, and Long-Term Disability programs. He implemented a statewide preferred-provider network for public employees and organized two self-funded HMO networks offered to public employees.
He helped develop Healthy Utah, a health promotion program for employees who adopt healthier lifestyles. He is founder and two-time president of the State and Local Government Benefits Association.
He served on the National Advisory Committee for the State Data Commissions and the Executive Committee of the National Academy of State Health Policy. He has been active with the International Foundation of Employee Benefit Plans. He served as treasurer, member of the executive committee and board member for Utah Health Information Network (UHIN), an electronic clearinghouse for medical transactions. He is past board chairman of Community Nursing Services, and past board chairman for the Utah Health Policy Project. He is currently a partner in the Past Presidents Consulting Group. He graduated from Weber State College with a B.S. in economics.

Chief Operating Officer: Shaun Greene

Chief Operating Officer: Shaun Greene
Shaun Greene
Chief Operating Officer

Shaun Greene graduated from the U.S. Military Academy with honors and was commissioned as an infantry officer in the U.S. Army. He earned his airborne ranger qualifications and served a tour with the 25th Infantry Division in Schofield Barracks, Hawaii, where two separate commanders rated him top lieutenant in his battalion. As headquarters company executive officer, he was responsible for the battalion aid station/clinic. He was promoted to captain and served his final year of active duty at Fort Benning, Georgia, where he was the operations officer for the U.S. Army’s Officer Candidate School (a Major’s position) and received a Meritorious Service Medal.
After resigning his commission, he attended Harvard Business School, where he earned his M.B.A. in general management. He took a position with Deloitte Consulting as senior consultant, focusing on operations and logistics. He assisted numerous clients in diverse industries from retail to health care to improve their operations while reducing costs.
After leaving consulting, he assumed positions of increasing responsibility managing profits and losses, operations and managing logistics for Sears Holdings’ Home Services in the western U.S. He entered health care to align his career with something bigger than himself. He successfully led the operations at Extend Health as V.P., operations, converting the group Medicare retirees of the Big 3 automakers to individual Medicare plans. He worked extensively in the insurance sector, in three successful start-ups, including V.P., Medicare Customer Care for eHealthInsurance, where he built a green-field insurance operations center in Salt Lake City.

Chief Medical Officer: Douglas Smith, M.D.

Chief Medical Officer: Douglas Smith, M.D.
Douglas Smith, M.D.
Chief Medical Officer

Dr. Doug Smith was born and raised in Salt Lake City. Following graduation from the University of Utah with a B.S. in biology, he was fortunate to spend five years conducting medical research while attending the Medical College of Wisconsin in Milwaukee.
As an outgrowth of his medical education he developed an understanding of the varied problems with the inefficient and fragmented health care system in America today. He chose to become a Family Medicine Physician, envisioning primary care as the essential cog in a more holistic patient-centered approach to future health care reform models.
He completed his residency in 2006 at the Intermountain Healthcare McKay Dee Family Medicine Residency in Ogden, UT where he worked closely with indigent and minority populations. Following residency, he practiced full-time with Intermountain Healthcare in Utah’s “melting pot” of West Valley City. These experiences have etched in him the desire to help solve the problems far too many suffer every day in obtaining affordable high quality care.
Through his clinical experience, he has been a front-line adopter of the best clinical practices with Intermountain Healthcare. He became Board certified in Hospice and Palliative Care Medicine in 2010. Other areas of significant experience include Nursing Home Medicine, Rural Emergency Medicine, and Pediatric/Adult Urgent Care. These varied experiences have provided him with sound clinical tools and a perspective of the continuum of life encountered by all of us. It is his goal to build a company focused on the member-patient-physician relationship and act as a catalyst instead of an obstruction to that relationship.

Chief Financial Officer: Nathan Johns

Chief Financial Officer: Nathan Johns
Nathan Johns
Chief Financial Officer

Nathan Johns has 14 years of experience in accounting and finance. He graduated summa cum laude from B.Y.U. Hawaii in 2000 with a B.S. in accounting and a minor in economics. He began his career with Deloitte & Touche Tax Practice in Hawaii. He later worked four years at IBM in San Jose and Tucson as a Financial Analyst with IBM’s Storage Division and then was quickly promoted to Capital Financial Manager with the Server and Storage Group.
In 2004, he joined HealthEquity as Controller. While there, he managed several key projects, which led to a 30 percent increase in profits, served as Board of Directors secretary and implemented operational controls surrounding custodial funds. In 2007, he was named CFO of MCC Control Systems. Most recently, he was a partner in ProCore Practice Management, where he provided practice management consulting to medical providers to improve their operational metrics and profitability, and oversaw payroll, benefits and account management.

Chief Information Officer: Eric Sorenson

Chief Information Officer: Eric Sorenson
Eric Sorenson
Chief Information Officer

Eric Sorenson was born and raised in Orange County, California. He graduated from Utah State University with a bachelor’s in business information systems and received an M.B.A. from Westminster College. He was hired to lead information technology and information security initiatives. He has more than 15 years of experience in technology and security.
He worked as Information Security Officer at HealthEquity, Inc., the nation’s oldest and largest dedicated health savings trustee which manages just over $1billion. HEQ helps clients build health savings while helping control total health expenditures.
He is well experienced in enacting policies, procedures, and safeguards to ensure regulatory compliance around HITECH, HIPAA, PCI, and GLBA and instituted a vendor risk assessment program to identify and mitigate risks posed by third party service providers.
Prior to HEQ, he worked for Zions Bancorporation and IBM. He has achieved certifications in HIPAA and Security Compliance, and is currently working on his CIPP/IT and CISSP certifications.

Chief Legal Officer: John Wunderli, J.D.

Chief Legal Officer: John Wunderli, J.D.
John Wunderli, J.D.
Chief Legal Officer

John Wunderli was born, raised, and educated in Utah. After receiving a bachelor’s and law degree from the University of Utah, he began his career practicing corporate law becoming general counsel for IRECO Chemicals and Utah-Idaho Sugar Company.
He has spent the last 25 years practicing corporate law in the health care industry. He became general counsel for Valley Mental Health, a behavioral health care provider specializing in mental health, substance abuse, and prevention services, before retiring in 2008. While at Valley Mental Health he led all aspects of its legal needs from compliance to litigation management to legal review. Since then he has done legal work for clients such as Avalon Health Care Group. He is a member of the Utah State Bar Association and is certified to argue cases in the Utah Supreme Court.

Chief Marketing Officer: Tricia McGarry

Chief Marketing Officer: Tricia McGarry
Tricia McGarry
Chief Marketing Officer

Tricia McGarry has been engaged in the management and ownership of technology, marketing and hyper-growth businesses over the past 25+ years with an emphasis on health care and insurance over the past 6 years. She has a bachelor’s in marketing from the University of Connecticut.
She was formerly Regional Manager for HRAA, President, Visionary Mobile, and a Partner at NAS Insurance. She was formerly President, Partner Services at MRN, Director of Business Development for Sorenson Media, Marketing Director at Mercato Partners Venture Fund, co-founder of VAST a growth equity fund for women-run or women-owned businesses and V.P., Business Development at Mediaforge.
She was Founder and President of one of the world’s first social media agencies, Cobalt Communications which acquired the Commercial Interactive Division of Mediaforge. Studeo Interactive acquired Cobalt Communications Social Media Commercial Division in 2007. She was Partner and Co-founder of the FitKids System, Partner and Co-founder of Golf Imports and Partner of BOSS Manufacturing. Additionally she held positions as Director of National Accounts for 3COM (formerly Megahertz/US Robotics), Director Mac Division of TigerDirect (now Systemax/CompUSA) and Director PC Division of Mac/MicroWarehouse (acquired by CDW).

She is dedicated to supporting the interests of the disadvantaged and underserved and has served on various boards including Ascend Alliance, Junior League Community Advisory Board, Boys and Girls Club, ARCS Foundation, Katie L. Dixon Endowed Fund and the Women Tech Council.

Chief Strategy Officer: Ferris Taylor

Chief Strategy Officer: Ferris Taylor
Ferris Taylor
Chief Strategy Officer

Ferris Taylor brings more than 30 years of experience in health care, technology and consulting services to his executive role at Arches where he oversees the expansion of strategic planning, pricing, competitive positioning and market development and ensures members are able to get the most competitive health insurance policies possible through Arches’ innovative medical model, which he has helped design and develop.
He founded Pragmatic Health Care Solutions, a health care strategy and marketing consulting firm. He was V.P., strategic marketing and payer market strategy for Ingenix (now Optum), one of the industry’s largest health information technology companies and part of UnitedHealth Group. He also served as marketing and information services executive for Harvard Community Health Plan, now HPHC and as V.P., marketing and planning for North Shore Medical Center in Salem, Mass., the six-community hospital system of Partners Healthcare.

A graduate of Brigham Young University in nuclear physics with a minor in Spanish, he holds an M.B.A. with an emphasis in finance and quantitative economics. He is also a graduate of the GHAA/AHIP Executive Program in Managed Care, University of Missouri.

Chief Compliance Officer: Drew Arnott

Chief Compliance Officer: Drew Arnott
Drew Arnott

As Chief Compliance Officer, Drew Arnott brings 14 years of compliance and audit experience to his role with Arches. He is responsible for the vision and management of the Corporate Compliance Program, which includes implementing measures to ensure compliance with all applicable Federal and State regulations and guidelines. He is also responsible for development and oversight of the Internal Audit function.
Prior to joining Arches, he served as Consulting Manager for RSM McGladrey, where he was involved with a variety of projects for the firm’s insurance regulatory consulting practice, including compliance reviews and financial exams of numerous insurance companies across the country. He holds a bachelor’s in criminal justice from Weber State University and an M.B.A. from the University of Utah with an emphasis in finance and financial accounting. He is a Certified Internal Auditor, Certified Fraud Examiner, Certified Information Systems Auditor, Registered Health Underwriter and holds a Certification in Risk Management Assurance.

Chief Sales and Enrollment Officer: Matthew Gregory

Chief Sales and Enrollment Officer: Matthew Gregory
Matthew Gregory
Chief Sales and Enrollment Officer

Matt Gregory has over 28 years of experience in the employee benefits industry. His passion for helping companies and individuals obtain affordable coverage drove him to join Arches. He brings with him sales and management experience from both a carrier and brokerage perspective. Matt’s expertise includes assisting companies navigating Health Care Reform, developing creative employee benefits packages, and finding cost saving solutions for employees.
Prior to joining Arches, he held sales, marketing, and management positions with other insurance carriers and brokerages in the state, including running a national benefits practice group. Matt has a bachelor’s in organizational communications from the University of Utah.

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